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Why does WhatsApp Business API increase the conversion rate of your customers?

WhatsApp Business API is the ideal tool for your company to reach the highest conversion rates. And it is that neither phone calls nor emails manage to banish the queen mobile messaging app 巴西电话号码表. Therefore, from indigitall we want to give you an alternative that will surely be the most useful for you.

What is WhatsApp Business API?

WhatsApp Business API is the latest innovation to provide medium and large companies with a direct communication channel with their customers. His hallmarks include both the immediacy when responding and the introduction of AI and chatbots.

Thus, the user can formulate their query from their smartphone, while the employees of your call center or the customer service department will respond from their workstation computer when a human agent is required. In addition, users have a catalog of services at their fingertips, which makes them much more comfortable dealing with the brand.

Increase your conversions to sales with WhatsApp Business API

Sending messages through the WhatsApp app has become popular to the point that practically no one rules out using it in their work. Companies have found in the versions designed for business, such as WhatsApp Business API, a means with which to reach countless people from any country in the world.

Its use increases the conversion to sales and loyalty to your customers. This is an obvious consequence of establishing a direct two-way communication path. From your business you have the possibility of informing the user at the time you consider most appropriate, and offering the necessary data. It is a means yet to be exploited. And, who can resist receiving a WhatsApp message and not opening it? This ensures that your customers will receive your message, which does not always happen when communicating by phone or email.

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For their part, users will perceive your company as more accessible, benefiting from the fact of having a quick way to solve their doubts and immediate assistance. The chatbots included in this application allow you to receive an answer at any time of the day, since the availability is 24 hours a day, 7 days a week. This type of direct and open channel with a brand is especially valued by the younger generations, who take it into account when making purchases online. Its leading role promises to grow.

Dare to try WhatsApp Business API with the help of indigitall.

We are able to implement this service in your company in 7 days! socialposts

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